Application development and maintenance
Transform, improve, and optimize your business processes
with our end-to-end app development services
What we offer
FreySoft has more than 11 years of deep expertise, top-notch software engineers, and cutting edge solutions around Automation, Analytics, Cloud, AI, AR, and VR. We assist in improving our customers digital experience, reduce costs, open new revenue sources, and boost operational performance.
Roadmap to custom
solutions that succeed
Application Development
New Application:
- Requirement Analysis
- Architecture and Design
- Code Development
- User Interface Design
Existing Application:
- Connectors and Adapters
- Development / Support Legacy Interfaces
- Extension to Web or Mobility Solutions
Application Transformation
Re-engineering
- Technical environment, language & database change
Migration
- Programming language & data management change
Porting
- Operating system & hardware platform change
Integration
- Linking heterogeneous business applications into one unified system
Support & Maintenance
24/7 Production Support
- Help Desk
- Monitoring Service Pack & Version upgrades
- Bug Fixes & RCA
- Application Support Tier 1, Tier 2, & Tier 3
Operational Acceptance Testing
- Programming language & data management change
Porting
- Operating system & hardware platform change
Integration
- Linking heterogeneous business applications into one unified system
Testing
Functional Testing
- Test Strategy, Planning, Execution & Defect Management
Operational Acceptance Testing
- Testing applications on targeted infrastructure (OS, DB network)
Performance Testing
- Performance testing on simulated production environments (Volume, Stress, Load test)
Application Support and
Maintenance Services
Our application maintenance and support solutions are adapted to customer needs and divided into 4 levels.
Level 1
Preparing guiding materials for users:
- Product and technical information.
- Manuals, FAQs.
- Knowledge base with convenient search.
- Continuous maintenance of all guiding materials.
Level 2
- Receiving and registering requests submitted via all
- Prioritizing requests and resolving basic user issues.
- Knowledge base with convenient search.
- Prioritizing requests and resolving basic user issues.
- Providing issue status updates according to an agreed SLA till resolution.
Level 3
- Administering application environment and user accounts.
- Optimizing software installation.
- Log investigation for issue root cause analysis.
- Resolving even the most serious incidents in less than 8 hours.
Level 4
- Identifying and fixing complex issues via swift changes to the code and database.
- Root cause issue resolution.
- Rolling out the most comprehensive patches and hot-fixes in less than 24h.
- Prompt correction of customization issues.
Our tech stack
To provide our clients with best-quality one-stop technical solutions, we use cutting-edge technologies and tools:
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Customer goes first
As a mid-sized company, we are confident that client always comes first. Our main rule is to help our clients achieve their business objectives as each of them is vital for us. Customer focus is a true strength that enables us to implement ground-breaking projects of any complexity for businesses of all sizes, from small startups to large enterprises.
Startups
SME
Enterprises
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