AI & Automation

Your AI demo worked perfectly. Production is a different story.

Demos ship. Production doesn’t. We build the harness that gets AI live.

Spec written in 1–3 sessions · kick-off within 1 week of sign-off

2wks4hrs
Onboarding automationAI assistant · UK client
p99halved
Latency under concurrent loadPlatform rewrite · 0% errors
+27%RPS
Throughput on same resourcesPlatform performance rewrite
The Fragrance ShopSabioZepzComply AdvantageWorldRemitGoogle
02 / Three reasons AI projects don't ship

Three reasons AI projects don’t make it to production.

01

The agent works in the notebook. It breaks on contact with real systems.

Your data has edge cases the demo never hit. Your APIs return inconsistent responses. Your users do things the prompt didn’t anticipate. Building AI for production means designing for failure — not just for the happy path.

02

LLM integrations without a harness are a liability.

No evals, no guardrails, no cost controls, no audit trail. Fine for a prototype. Unacceptable in a compliance-sensitive or customer-facing environment. Everyone wants to press a button and get the result. The model is the easy part. The infrastructure it runs on is where projects stall.

03

AI features keep slipping to the next sprint.

The use case is clear. Leadership has signed off. But the engineering work to connect the model to real data, real APIs, and real users keeps getting deprioritized. We take that work off your core team’s plate — and own it through go-live.

03 / How we work

We cut AI implementation time - here’s exactly how.

The agent handles the predictable work. The engineer handles the judgment calls.

We train a dedicated AI agent on your system documentation, API specs, and data schemas. The agent writes the integration code and generates the test suite.

In 9 out of 10 cases, the real system behaves differently from the documentation. Our engineer identifies the gaps, contacts the relevant team, and resolves them. The agent handles the predictable work. The engineer handles the judgment calls.

We stay through go-live — including nights and weekends when it matters.

9/10Projects reveal doc-to-reality gaps
on-callWe stay through go-live
04 / What changes after we ship

What your team gets after go-live.

LIVE

Predictable latency under concurrent load

p99 halved, errors eliminated, RPS throughput +27% on same resources.

AI that survives real users

Error handling, retries, and fallbacks built in from sprint one.

Cost under control

Token usage, model selection, and caching designed from the start.

Compliance-ready

Audit trails, guardrails, and human-in-the-loop where the environment demands it.

Connected to your real data

Not a demo dataset, not a static knowledge base.

Your team owns it

Evals, runbooks, and monitoring your engineers can maintain without us.

05 / Proof

What we’ve shipped

AI agent rerouting customer onboarding flows
AI Virtual AssistantUK client

Customers onboarding cut from 2 weeks to 4 hours. Built for a compliance-sensitive environment with full audit trail and human escalation paths.

2 wks → 4 hrsProduction AICompliance environment
Enterprise data intelligence graph with thousands of nodes
Enterprise data intelligence platformTechnology companyUSA

Graph UI capable of rendering and navigating hundreds of thousands of nodes — enabling data stewards, engineers, and analysts to explore complex enterprise data relationships. AI-powered false positive filtering for data qualification. AI agents determining column content through data intersection analysis — tasks previously requiring human review.

100k+ nodes visualisedAI false positive filteringEnterprise scale
Latency and throughput improvements after platform rewrite
Platform performance rewriteCompliance fintech

UK Predictable latency under concurrent AI/platform load. p99 halved, error rate eliminated, RPS throughput increased 27% on the same infrastructure.

p99 halved0% error rate+27% RPS
06 / What we build

WHAT WE BUILD

LLM integrations

connecting language models to your APIs, databases, and document stores

RAG pipelines

retrieval systems that surface the right context from your real data

Evals & monitoring

automated evaluation pipelines so you know when model quality degrades

Workflow automation

replacing manual processes with AI-assisted flows that have proper error handling

AI agents

task-specific agents with auth, state management, and observability built in

Graph UI & data intelligence

visualising complex data relationships at enterprise scale (100k+ nodes)

Cost & performance optimisation

model selection, prompt caching, and token budgets that don’t surprise you

AI-powered data qualification

false positive filtering, column content detection via data intersections

Human-in-the-loop

approval flows, escalation paths, and override mechanisms for regulated environments

07 / Pricing

Fixed scope.
Fixed price.
No surprises.

Scope confirmed after 1–3 sessions.

We write the spec – no homework on your side.

Single workflow or integration

from€35,000
4–6 weeks

One well-defined AI task: one LLM integration, one automated workflow, one agent with a specific scope. The problem is clear, the boundaries are clear.

What’s included
  • LLM integration
  • API connectivity
  • Data source connection
  • Prompt engineering
  • Basic RAG setup
  • Eval framework
  • Error handling
  • Handover docs

Custom Engagement

from€120,000
Scope confirmed in discovery

Multi-agent systems, enterprise data intelligence, AI on top of complex regulated infrastructure, or long-term AI programmes. Dedicated team, on-call during go-live.

What’s included
  • Event-driven data architecture
  • Streaming pipelines
  • Graph databases
  • MDM and data unification
  • AI on top of enterprise data
  • PII detection and masking
  • Multi-agent orchestration
  • MLOps readiness
  • Feature store
  • Dedicated Architect + Data Engineer
Not sure which fits?
The scoping session will tell you
08 / Process

Discovery to go-live -
without the handoff gap.

01

Discovery

Days 1–5

Audit existing data, APIs, and integration points the AI will touch

OutputCurrent state audit
02

Elicitation

Week 1–2

Define AI behaviour, edge cases, guardrails, success criteria, compliance requirements

OutputWritten spec + fixed price
03

Build

Week 2+

Model integration, data pipeline, harness infrastructure, evals setup

OutputWorking system every Friday
04

Testing & UAT

Final sprint

Eval runs, edge case validation, compliance checks, joint sign-off

OutputJoint sign-off
05Live

Go-live

Cutover day

Production deployment, monitoring setup, handover docs delivered

OutputA system you control
09 / Why FREYSOFT

Why FREYSOFT

01

We build for production, not for demos

Every AI system we deliver has error handling, retries, observability, and evals from day one. Not bolted on after something breaks in production.

02

You own everything at handover

Evals, runbooks, model configs, prompt versions — yours from day one. No ongoing dependency on us.

03

Fixed scope before build starts

AI projects are especially prone to scope creep. We define behaviour, edge cases, and success criteria before build starts. Scope changes go through a change request.

FreySoft
04

Compliance-native delivery

We’ve delivered AI in regulated environments. Audit trails, guardrails, and human-in-the-loop aren’t optional extras — they’re built in from the start.

05

Senior engineers only

The engineers on the scoping call are the engineers who build. No bait and switch.

06

Engineering ownership

Our tech director owns every AI delivery. Not an AI consultant who recommends a framework and leaves. An engineer who commits and stays accountable through go-live.

Bad briefs kill more AI projects than bad models.

Most AI implementations stall in requirements — not because the model can’t do it, but because nobody defined what “working” actually means in production. We define that with you.

  • 1–3 sessions → signed spec
  • 1 week → kick-off after sign-off
  • 48h → written proposal
Start with a scoping sessionStart with a scoping session

No SoW from your side. No pitch deck. No follow-up sequence.

Data:

KafkaGCPElasticsearchGraph databasesSnowflake

Observability:

OpenTelemetryStructured loggingEval frameworksGrafana

Compliance:

Human escalation pathsAudit trailsGuardrailsPII handling

Infrastructure:

GCPDockerCI/CDIaC

Visualisation:

Custom graph UIs (100k+ node rendering)Data intelligence dashboards

RAG:

PineconeWeaviateChunking strategiesEmbedding pipelinesPgvector

LLM & agents:

OpenAIAnthropicOpen-source modelsLangChainCustom agent frameworks

FAQ

Currently accepting new clients

Tell us what’s sitting in your AI backlog.

30 minutes. We’ll tell you exactly how we’d approach your AI challenge — architecture, scope, timeline.

No SoW required. No pitch deck. No follow-up sequence.

Let’s get acquainted
What are you working on?