Privacy Policy

Frey Soft Ukraine, LLC. (“FreySoft”), provides this Privacy Policy, applies to its website, or to any website operated by FreySoft (“Sites”).

This Privacy Policy explains what information will be collected by FreySoft when users (each, a "User") access the website at www.freysoft.com (the “Site”), all related websites (subdomains), other services provided by FreySoft on which a link to this Privacy Policy is displayed, and all other communications with you through from written or oral means, such as email or phone. It also describes how the information will be used, how you can control the collection, correction and/or deletion of information and how to get in touch with us if you need. Our privacy practices are designed to provide a high level of protection for your personal data. We will not use or share your information with anyone except as described in this Privacy Policy. This Policy is incorporated into, and is subject to, the Terms and Conditions of use available on this website. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data before browsing this website.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How collected information is used

FreySoft may collect and use Users personal information for the following purposes:

  • To improve customer service
  • Information User provides helps FreySoft respond to User customer service requests and support needs more efficiently
  • To personalize user experience
  • FreySoft may use information in the aggregate to understand how Users as a group use the services and resources provided on Sites
  • To improve Sites
  • FreySoft may use feedback Users provide to improve FreySoft products and services
  • To send periodic emails
  • FreySoft may use the email address to respond to their inquiries, questions, and/or other requests

How we protect your information

FreySoft adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

For European Residents

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you filled in the contact form through the Site), or otherwise to pursue our legitimate business interests listed above. With clients we sign Data Processing Agreement and Standard Contractual Clauses that comply with GDPR.

Additionally, please note that your information can be transferred outside of Europe.

Data Retention Period

When you fill in contact form, download materials or make subscription through the Site, we will maintain your Personal Information unless and until you ask us to delete this information. We will delete Personal Information in 48 hours from receiving your request.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Children's Online Privacy Protection Act Compliance

We are in compliance with requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Changes to this privacy policy

FreySoft has the discretion to update this privacy policy at any time. When we do, we will will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

For more information about our privacy practices, if you have questions, or if you would like to request your Personal Information to be deleted, please contact us using the details provided below.

Contact us

You journey to a remarkable product starts here! The first step is connecting.

We will add your info to our CRM for contacting you regarding your request. For more info please consult our privacy policy.