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Here you will know everything you need to know about new technologies, trends in development and new IT-galusies.

Today a number of routine processes that were previously performed by call center operators can be taken over by voice bots. However, tasks that chatterbots perform are not only limited to call-center “operators”. Thus, in the article, we will identify the use cases for voice AI in your business, the key benefits of choosing a...

a month agoby Maria Pashchyna6 min read

Cybersecurity is a matter of increased concern for most business owners since there is not much that a traditional firewall can do to prevent today’s outside threats. The only way to maintain control over new unknown risks is to take a proactive approach and move from a conventional firewall to a smarter form of defense,...

a month agoby Maria Pashchyna6 min read

Today business is faced with a growing sophisticated enemy who attacks, responds, and changes tactics very quickly. With machine learning (ML), companies can detect, prevent and keep staying ahead of fraud in the long-term. Got interested in how it works? Then keep reading the article.  Content Fraud statistics. The variations of fraud. ML-based and rule-based...

3 months agoby Maria Pashchyna5 min read

Roman Khabun has been working in the information technology industry for 11 years. The start was with the support of hardware-software systems. Later he worked as a developer of desktop applications. And for 3 years now Roman has been working in the direction of Data Science and Machine Learning. During his career, he managed to carry...

4 months agoby Maria Pashchyna5 min read

The quality of customer service should always be the focus of any business. Many companies working in various industry-specific sectors have already applied and know how AI-based chatbots can change the way they serve their customers. This innovation is leveraged in assisting with personal online banking, travel bookings, managing insurance benefits, providing internal support, and...

6 months agoby Maria Pashchyna5 min read